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Shep Hyken
@Hyken
#CX is NOT a strategy.
CX is NOT a department.
What is it then? Let's watch this Experience Bites episode from… twitter.com/i/web/status/1…
CX is NOT a department.
What is it then? Let's watch this Experience Bites episode from… twitter.com/i/web/status/1…
Retweet of status by @OracleServCloud
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Shep Hyken
@Hyken
#Personalization for the win! We've always been BIG fans of personalization - not just when it comes to TY notes,… twitter.com/i/web/status/1…
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Shep Hyken
@Hyken
Lady Luck is certainly on our side today! Look who we ran into at #CCWVegas It's Shep @Hyken —thanks for stoppin… twitter.com/i/web/status/1…
Shep Hyken
@Hyken
️ Why is customer loyalty so important, and how do you earn it?
Customer service expert Shep @Hyken joins us to… twitter.com/i/web/status/1…
Customer service expert Shep @Hyken joins us to… twitter.com/i/web/status/1…
Shep Hyken
@Hyken
6 Steps to Eliminate the Competition with Great Customer Service Featuring Shep @Hyken, CAO at Shepard Presentati… twitter.com/i/web/status/1…
Retweet of status by @massiverocket
Shep Hyken
@Hyken
@Hyken A timely response shows that you care, especially in the world of real time communication.
Retweet of status by @IrisAgent2
Shep Hyken
@Hyken
How can you WOW your customers day in and day out?
Stick to your word
Give them more than they expect
Respon… twitter.com/i/web/status/1…
Stick to your word
Give them more than they expect
Respon… twitter.com/i/web/status/1…
Retweet of status by @CloudTalk_io
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Shep Hyken
@Hyken
IT’S HERE...hot off the press! Our NEW 13-page report focuses on #agility in #retail, featuring insights from ret… twitter.com/i/web/status/1…
Retweet of status by @RETHINK_Retail
Shep Hyken
@Hyken
#TBT
Research has found that it can take up to 40 minutes for agents to recover from offensive customer behavior… twitter.com/i/web/status/1…
Research has found that it can take up to 40 minutes for agents to recover from offensive customer behavior… twitter.com/i/web/status/1…
Retweet of status by @CallMiner
Shep Hyken
@Hyken
= Love Smart Quotes
ThankU @Hyken
We all must draw our business path based on our customers’ expectations!… twitter.com/i/web/status/1…
ThankU @Hyken
We all must draw our business path based on our customers’ expectations!… twitter.com/i/web/status/1…
Retweet of status by @itsGloriaIsamar
Shep Hyken
@Hyken
We are thrilled to be joining forces with @Hyken as one of our Forward Thinkers Shep's blog discussing how "Cultur… twitter.com/i/web/status/1…
Retweet of status by @EngageCustomer
...but wait! There's more!
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fakhright
@fakhright
astaghfirullah peng.krim guaaaaaaaa..............a *salto sambil solat*
